In Oneflow, you will be given an API token.
This token allows the Oneflow for Salesforce application to connect to Oneflow. Go to settings in Oneflow to enable the Salesforce extension.
Cause: Oneflow for Salesforce API TOKEN is missing or no longer valid.
Solution: Make sure "Oneflow for Salesforce" is set up by navigating to the Admin > Account > Extensions in the Oneflow app (only visible to users with the "Oneflow Administrator" permission set.) and following the steps shown on the "Get Started" guide.
For more information on setting up our application, follow the steps below.
Cause: Salesforce user's email does not match Oneflow's User Email.
Solution: Make sure the user has the same email on both systems.
Cause: Salesforce User Email and Oneflow User Email are different
Solution: Make sure there is a registered Oneflow User with the same email address as the current Salesforce User seeing this error.
Cause: At least 2 Participants have the same email.
Solution: When creating a contract, please ensure that all emails shown on the participants' list are different.
Also, ensure that neither of the participants has the same email as the Salesforce User creating the contract.
Cause: At least 2 Participants have the same phone number.
Solution: When creating a contract, please ensure that all phone numbers shown on the participants' list are different.
Cause: Country mapping is set to a field where the value is "Sweden" instead of ISO Country Code "SE"-
Solution: Update the field value instead of the Country name to ISO Country Code.
Cause: User profile is missing needed permissions, only occur for non-admin users.
Solution: Make sure the following permissions is granted to the users profile.
Administrative Permissions:View All Data
View Setup and Configuration
General User Permissions: