About message templates

Each workspace has its message templates, and there are no limitations as to how many message templates a workspace can have.

Create a message template

As a user with access to the Template module, you can create new message templates that will be available to all users with access to the workspace.

To create a message template:

1. Go to your template archive > Messages templates tab.
   
2. Click + Create template and enter the message template details in the window that appears.
   
3. Click Confirm to finalize the process.

Edit a message template

You can edit message templates from the message template list view. 

1. Go to your template archive > Messages templates tab.
2. Click the three dots menu to the right of the message template you want to edit > Edit.
   
3. Edit the template details (type, name, subject, or message)
4. Click Confirm to finalize the process.

Delete a message template

Deleting message templates can also be done from the message template list.

To delete a message template:

1. Go to your template archive > Messages templates tab.
2. Click the three dots menu to the right of the message template you want to delete > Delete.
3. Confirm your choice by clicking Delete.
   

 Learn more about private message templates.