About message templates
Each workspace has its message templates, and there are no limitations as to how many message templates a workspace can have.
Create a message template
As a user with access to the Template module, you can create new message templates that will be available to all users with access to the workspace.
To create a message template:
- Go to your template archive > Messages templates tab.
- Click + Create template and enter the message template details in the window that appears.
- Click Confirm to finalize the process.
Edit a message template
You can edit message templates from the message template list view.
- Go to your template archive > Messages templates tab.
- Click the three dots menu to the right of the message template you want to edit > Edit.
- Edit the template details (type, name, subject, or message)
- Click Confirm to finalize the process.
Delete a message template
Deleting message templates can also be done from the message template list.
To delete a message template:
- Go to your template archive > Messages templates tab.
- Click the three dots menu to the right of the message template you want to delete > Delete.
- Confirm your choice by clicking Delete.
Learn more about private message templates.