Changelog

v1.1.2

Released: 2025-07-07

New Features

• Authentication module: Connects Lime CRM to Oneflow
  • Lime CRM URL and
  • Lime CRM API token validation.
• Create Oneflow documents from Lime deals.
  • Add Lime CRM contacts and companies as participants.
  • Sync Oneflow document status to Lime.
• View Oneflow Documents from Lime CRM Deals
  • All Oneflow documents (Draft, Pending, Overdue, Signed, and Declined) are shown in the “Oneflow documents” tab of each Deal.
  • Clicking on a document shows its status and participant details.

Index: Overview

This integration connects Oneflow with Lime CRM, enabling sales teams to automate and manage contract documents directly within their CRM environment. It reduces manual work, enhances accuracy, and accelerates sales cycles.

Features

• Automatically create Oneflow documents from Lime CRM deals.
• Add Lime CRM contacts associated with the deal as counterparties to the Oneflow document.
• Track the status of Oneflow documents directly within Lime CRM.
• View signed documents directly from Lime CRM deals.
• Streamlined user interface for contract document creation.

End-user contacts Lime CRM to activate the integration

• The end-user needs to to contact Lime Technologies and request the installation of the Oneflow integration via the Contact sales page.
• The Lime CRM administrator needs to perform the configurations outlined in this guide for their Lime CRM instance. See Configuration for more information.

How it Works

Oneflow Document Creation

• Users can create Oneflow documents directly from Lime CRM by opening a deal and clicking the “Oneflow document” button which launches the Oneflow document creation window.

• The integration seamlessly guides the user through selecting a workspace, choosing a template, and adding counterparties (contacts) to create and send the Oneflow document.

Contacts to Counterparties

• Contacts associated with the deal can be added as counterparties in the Oneflow document. Users can add multiple counterparties in one step.

Oneflow Document Status Sync

• Oneflow documents created from a Lime CRM deal are displayed in cards within the “Oneflow documents” tab of the Deal.
  

  • Draft, Pending, Overdue, Signed, and Declined Oneflow documents are listed.

  • Clicking on a Oneflow document name reveals its status, and created/updated dates, along with the participant details (such as participant names, participant type, and their role in the document).
    

• Once the Oneflow document is sent to participants, the Oneflow document’s status is updated inside the card of the Lime CRM deal. This allows for at-a-glance visibility of document progress.

Requirements

1. Lime CRM web client.

2. If Lime CRM is on-premise: Internet access for outgoing traffic and for incoming traffic to the Lime CRM API.

3. If cloud with customizations or on-premise: Packages limepkg-option-visualizer and limepkg-status-flow need to be included in the solution.

4. An active Oneflow subscription.

5. The following system limetypes are expected to already exist for the integration to work properly: deal, company, person, and coworker. See Limetype property mapping for the expected attributes. These limetypes are expected to exist for the integration to work.

6. Tables and properties for the new limetypes oneflowdocument and oneflowdocumentparticipant must be created within Lime CRM for the integration to work properly. See Table and Field Definitions Lime CRM for attribute details. These limetypes are expected to exist for the integration to work.

Localization

To ensure the Oneflow integration supports all relevant languages across markets, translations must be manually added for each newly created table (limetype) and properties. You need to manualy add translations for all supported languages from Lime CRM's Database Designer for properties (i.e. Display name) of the new limetypes.

Languages to Support

• English (always required)
• Swedish (sv)
• Danish (da)
• Norwegian (no)
• Finnish (fi)
• German (de)
• Dutch (nl)

What to Translate

• Display names for the new limetypes: oneflowdocument and oneflowdocumentparticipant.
• All column (property) display names on these limetypes.

Technical Details

Oneflow and Lime REST API integrations

• Use of standard Lime Lime CRM frontend configuration for the UI parts inside Lime CRM.

Limetypes:

Two new tables need to be created in the Database Designer:

1. Oneflowdocument
2. Oneflowdocumentparticipant

See Table and Field Definitions Lime CRM for attribute details.

• Oneflow Document (table name: oneflowdocument): A custom object to represent documents managed by Oneflow within Lime CRM. This object would store document details and status.
• Oneflow Document Participant (table name: oneflowdocumentparticipant): A custom object to represent participants involved in Oneflow documents. This object would store participant details, roles, and statuses.

API Endpoints:

• Oneflow Document Endpoints: Custom endpoints for managing Oneflow documents within Lime CRM, such as creating, updating, and deleting documents.
• Oneflow Participant Endpoints: Custom endpoints for managing participants associated with Oneflow documents, including adding, updating, and retrieving participant information.

Limetype property mapping

The following properties of the limetypes are used when creating a Oneflow document.

Lime CRM API and Webhook Usage

For Oneflow document creation with participants:

• Core
  • GET /api/v1/
  • GET /api/v1/limeobject/{object_type}/{id}/
• Deal
  • GET /api/v1/limeobject/deal/{id}/
• Person
  • GET /api/v1/limeobject/person/{id}/
• Company
  • GET /api/v1/limeobject/company/{id}/person/
• oneflowdocument
  • GET /api/v1/limeobject/oneflowdocument/
  • POST /api/v1/limeobject/oneflowdocument/
  • PUT /api/v1/limeobject/oneflowdocument/{id}/
  • DELETE /api/v1/limeobject/oneflowdocument/{id}/
  • GET /api/v1/limeobject/oneflowdocument/{id}/oneflowdocumentparticipant/
• oneflowdocumentparticipant
  • POST /api/v1/limeobject/oneflowdocumentparticipant/
  • PUT /api/v1/limeobject/oneflowdocumentparticipant/{id}/
• Coworker
  • GET /api/v1/limeobject/coworker/{id}/
• Subscription
  • GET /api/v1/subscription/{id}/
  • POST /api/v1/subscription/
  • PUT /api/v1/subscription/{id}/

For Lime CRM authentication:

• GET /check_valid_token/
• POST /create_lime_subscription/
• GET /get_lime_subscription/{subscription_id}/
• PUT /update_lime_subscription/{subscription_id}/

For Document status tracking: Webhooks and Lime visual progress field

• https://integrations.oneflow.com/api/lime_crm/lime_webhooks
  (This is automatically added during setup)

Configuration

Add the “Oneflow document” button to the deal view

1. Navigate to Administrators page > Views > Deal.
2. Under Promoted actions, click on the + Promoted actions button to add a new one.
3. Complete the form with the following fields.

   1. Command id: Open link (Standard actions)

   2. Action label: “Oneflow document”

   3. Icon: add_file

   4. Color: #013A4C

   5. Parameters: Enter the following code.

      {
        "nextCommand": {
          "params": {}
        },
        "link": {
          "expectedOutputType": "auto",
          "formula": "https://integrations.oneflow.com/api/lime_crm/generate_token?object_type=deal&object_id={{id}}&user_email={{context.active_user.email | urlencode}}&user_id={{context.active_user.id}}"
        },
        "openInNewTab": true,
        "type": "url",
        "confirm": {
          "options": {}
        }
      }
              

      Config:

      Link:

      1. Value type: Formula

      2. Expected output type: Auto

      3. Formula:

         https://integrations.oneflow.com/api/lime_crm/generate_token?object_type=deal&object_id={{id}}&user_email={{context.active_user.email | urlencode}}&user_id={{context.active_user.id}}
                     

   6. Open in new tab: Enable this checkbox if you want the Oneflow app to load in a different tab to your Lime CRM deal.

   7. Type: URL

4. Save the promoted action button. A “Create Oneflow document” button will be added to your Deal view in Lime CRM.

Installation Instructions

To use the Oneflow x Lime CRM integration, you will need to connect your Oneflow account to Lime CRM. This requires Lime CRM administrator access to generate a Lime CRM API key.

Prerequisites

Ensure the following requirements are met.

• Administrator access to Lime CRM and Oneflow.
• Ensure the Lime CRM user belongs to the “Webhook Users” and "(System) Oneflow Integration" groups with the type set to “API” (This is the Lime CRM user whose API key, you use to connect Lime CRM to Oneflow during setup).
• Add the promoted action button (for creating a "Oneflow document") to the deal view configuration. See Configuration.
• As specified in Localization section, add translations for all newly created limetypes and properties in Lime CRM's Database Designer for English, Swedish, Danish, Norwegian, Finnish, German, and Dutch during installation, as these are not bundled in a Lime package.

Setting Permissions

Use the Lime CRM Server Administrator to assign permissions to the user group: (System) Oneflow integration.

Specify the following permissions explicitly for each Limetype:

Lime CRM: Configure permissions and generate an API key

This ensures that Oneflow has the necessary permissions to access entities in your Lime CRM account.

1. Login to Lime CRM as an admin and click Account and select the Administrators page.

2. Navigate to System > Security > Users.

3. Create a new user (or update an existing user) with these properties. This is applicable to all users that need to use the Oneflow integration.

   For the admin user (this should be the Lime CRM user whose email address matches the one registered as the account owner in Oneflow):

   1. Username: Enter the email of the user

   2. Display name: Enter a preferred display name

   3. User type: Select “API”.

   4. Groups: Select “Webhook Users” and “(System) Oneflow integration”

      Information:
      • Create the user group if it does not exist and ensure the group has the permissions specified in the Setting Permissions section.
      • Ensure the API user is a member of both groups: Webhook Users and (System) Oneflow integration.

4. Select the user using the checkbox, then click Create API key and click Generate. Click Copy to clipboard and save this API key securely in your system as you will need this to connect Lime CRM to Oneflow.

Connecting Lime CRM to Oneflow

1. Login to Oneflow as an administrator and navigate to the Oneflow marketplace and click on Lime CRM.

2. Enable the Lime CRM extension and click on the Setup button. This will launch the Oneflow Lime integration setup.

3. Enter your Lime host URL and Lime API key and click Connect.

   1. Lime CRM URL: Enter the main URL that you use to login to Lime CRM containing your organization’s name.

      To know your Lime CRM URL, login to Lime CRM and go to Account > Administrators page > and copy the URL section along with the client name. 

      Example: In this case, the Lime host URL is http://oneflow.lime-crm.com/oneflow.

   2. Lime API key: The API key that was generated for the dedicated API user for the Oneflow integration in the administrator’s page of Lime CRM.

Technical Configuration

Scope

Each of the following areas requires multiple configuration settings, including changes in the Lime CRM Database Designer.

1. Lime CRM Database Designer configuration
2. Lime CRM Administrator page: View configuration
3. Lime CRM Administrator page: System configuration

1. Lime database configurations

Two new tables need to be created in the Database Designer:

1. Oneflowdocument
2. Oneflowdocumentparticipant

• “oneflow document participants” need to be added to the Oneflow document table as a relation field (foreign key).
• “Deal” needs to be added to the oneflowdocument table as a relation field (foreign key).
• “oneflow document” needs to be added to the oneflowdocumentparticipant table as a relation field (foreign key).
• “oneflowdocuments" and oneflowdocumentparticipant” need to be added to the deal table as a relation field (foreign key).

Table and Field Definitions Lime CRM

1. Table oneflowdocument

• Display name: Oneflow document
• Display name (sv): Oneflow dokument
• Display name (plural): Oneflow documents
• Display name (plural sv): Oneflow dokument

Columns

name

• Display name: Oneflow document name
• Display name (sv): Oneflow dokumentnamn
• Field type: Text
• Length: 128
• Null permitted: False
• Required: True

createdinoneflow

• Display name: Created
• Display name (sv): Skapat
• Field type: Time
• Null permitted: True
• Required: False

updatedinoneflow

• Display name: Updated
• Display name(sv): Uppdaterat
• Field type: Time
• Null permitted: True
• Required: False

oneflowstatus

• Display name: Status
• Display name(sv): Status
• Field type: Option
• Default value: Draft
• Options:
  • draft: Draft
  • draft (sv): Utkast
  • pending: Pending
  • pending (sv): Pågående
  • overdue: Overdue
  • overdue (sv): Förfallet
  • signed: Signed
  • signed (sv): Signerat
  • declined: Declined
  • declined (sv): Avfärdat
  • delivery_failed: Delivery Failed
• Null permitted: False
• Required: False

deal

• Display name: Deal
• Display name (sv): Affär
• Field type: Relation (to the deal)
• Null permitted: True

open

• Display name: Open in Oneflow
• Display name (sv): Öppna i Oneflow
• Type: WWW
• Field type: Link
• Null permitted: False
• Required: False

key_event

• Display name: Key event
• Display name (sv): Viktig händelse
• Field type: Text
• Null permitted: False
• Required: False

latest_activity

• Display name: Latest activity
• Display name (sv): Senaste aktiviteten
• Field type: Text
• Null permitted: False
• Required: False

oneflow_document_id

• Display name: oneflow document_id
• Display name (sv): oneflow dokumentlänk
• Field type: Integer
• Type: Standard
• Null permitted: False
• Required: True

oneflow_document_link

• Display name: oneflow document link
• Display name (sv): oneflow dokumentlänk
• Field type: Link
• Type: WWW
• Null permitted: False
• Required: False

oneflowdocumentparticipant

• Display name: Oneflow document participants
• Display name (sv): Oneflow deltagare i dokumentet
• Field type: Relation
• Null permitted: True

2. Table oneflowdocumentparticipant

• Display name: Oneflow document participant
• Display name (sv): Oneflow Deltagaren i dokumentet
• Display name (plural): Oneflow document participants
• Display name (plural sv): Oneflow Deltagare i dokumentet

Columns

name

• Display name: Participant name
• Field type: Text
• Length: 128
• Null permitted: False
• Required: True

role

• Display name: Role in document
• Field type: Option
• Default value: <space>
• Options:
  • empty: <space>
  • viewer: Viewer
  • internalapprover: Internal approver
  • influencer: Influencer
  • signatory: Signatory
• Null permitted: False
• Type: Color and Text
• Required: True

signstatus

• Display name: Sign status
• Field type: Option
• Default value: <space>
• Options:
  • empty: <space>
  • signed: Signed
  • pending: Pending
  • approved: Approved
  • declined: Declined
• Null permitted: False
• Type: Color and Text
• Required: False

views

• Display name: Views (yes including the eye emoji)
• Field type: Integer
• Type: Standard
• Null permitted: False
• Required: False

oneflowdocument

• Display name: Oneflow document
• Field type: Relation
• Null permitted: True

company_individual

• Display name: Company/Individual
• Field type: Text
• Length: max
• Null permitted: False
• Required: True

email

• Display name: Email
• Field type: Text
• Length: max
• Null permitted: False
• Required: False

2. Lime administrator page: View configurations

1. You need to add a separate tab called “Oneflow documents” to the deal view in Lime CRM.
2. You need to add the “Oneflow document” promoted action button.

2.1 Deal

Promoted Action

• Type: Formula
• Formula:

https://integrations.oneflow.com/api/lime_crm/generate_token?object_type=deal&object_id={{id}}&user_email={{context.active_user.email | urlencode}}&user_id={{context.active_user.id}}

Tabs

• oneflowdocument
  • Standard tabs
  • Standard: Oneflow documents

Activities

1. Login to Lime CRM as an admin and click Account and select the Administrators page.
2. Navigate to Views > Deal > Activities.
3. Click + Add to add a new section.
4. Select Oneflow documents from the dropdown.
5. Click + Add to add a new section.
6. Select Oneflow documents from the first dropdown, then select Oneflow document participants from the second dropdown.
7. Click Save.

Alternatively, add the following code block under the “relations” block.

   {  
    "relation": "document"  
    },
    {  
     "relation": "oneflowdocument"  
    },  
    {  
     "relation": oneflowdocument.oneflowdocumentparticipant"  
    }

2.2 Oneflow document

Switch to code view, copy and paste the following JSON code.

{
    "general": {
        "primaryTitle": [
            {
                "property": "name"
            },
            {
                "property": "oneflowstatus"
            },
            {
                "property": "deal"
            }
        ],
        "icon": "check-document",
        "color": "#013a4c",
        "create": false,
        "enableGlobalSearch": false,
        "inlineCreate": false,
        "bulkDeleteObjects": false,
        "views": [
            {
                "title": "webclient.limeobject.table-view",
                "icon": "insert_table",
                "view": {
                    "name": "limec-table-view"
                }
            },
            {
                "title": "webclient.limeobject.list-view",
                "icon": "activity_feed_2",
                "view": {
                    "name": "limec-list-view"
                }
            }
        ],
        "promotedActions": [
            {
                "id": "limepkg_standard_actions.open-link",
                "label": "Open in Oneflow",
                "icon": "external_link",
                "color": "rgb(var(--color-brown-darker))",
                "params": {
                    "nextCommand": {
                        "params": {}
                    },
                    "link": {
                        "expectedOutputType": "auto",
                        "formula": "{{oneflow_document_link}}"
                    },
                    "openInNewTab": true,
                    "type": "url",
                    "confirm": {
                        "options": {}
                    }
                },
                "visibility": {}
            }
        ]
    },
    "card": {
        "sections": [
            {
                "title": "untitled",
                "collapsed": false,
                "visible": true,
                "visibleOnCreate": true,
                "layout": {
                    "columns": 5,
                    "dense": false
                },
                "controls": [
                    {
                        "property": "name",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {
                            "colSpan": 2
                        },
                        "component": {
                            "props": {}
                        }
                    },
                    {
                        "property": "oneflowstatus",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {
                            "colSpan": 2
                        },
                        "component": {
                            "props": {}
                        }
                    },
                    {
                        "property": "updatedinoneflow",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "props": {}
                        }
                    },
                    {
                        "property": "createdinoneflow",
                        "format": "datetime",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "props": {}
                        }
                    }
                ]
            }
        ],
        "components": [
            {
                "name": "lwc-status-flow-limeobject-header",
                "props": {
                    "optionPropName": "oneflowstatus"
                }
            }
        ],
        "tabs": [
            {
                "title": "webclient.limeobject.tabs.overview.title",
                "icon": "",
                "color": "",
                "id": "_overview",
                "component": {
                    "name": "limec-object-overview",
                    "props": {}
                }
            },
            {
                "title": "",
                "icon": "",
                "color": "",
                "id": "oneflowdocumentparticipant",
                "component": {
                    "name": "limec-object-relations",
                    "props": {
                        "relation": "oneflowdocumentparticipant"
                    }
                }
            }
        ],
        "splitView": null
    },
    "activities": {
        "isDefault": false,
        "relations": []
    },
    "feed": {
        "isDefault": false,
        "basics": {
            "sortProperty": "createdinoneflow",
            "ui": "minimal"
        },
        "header": {
            "author": "createduser",
            "heading": "created a new contract in Oneflow"
        },
        "content": {
            "body": "name"
        },
        "relations": {
            "relatedObjects": []
        }
    },
    "list": {
        "header": [
            {
                "property": "name"
            },
            {
                "property": "oneflowstatus"
            }
        ],
        "subheader": []
    },
    "search": {
        "header": [
            {
                "property": "name"
            },
            {
                "property": "oneflowstatus"
            }
        ],
        "subheader": []
    },
    "table": {
        "columns": [
            {
                "property": "name",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "oneflowstatus",
                "title": "Status",
                "isDefault": true,
                "component": {
                    "name": "lwc-limepkg-option-visualizer-table",
                    "props": {}
                }
            },
            {
                "property": "key_event",
                "title": "Key events",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "oneflowdocumentparticipant",
                "title": "# Participants",
                "isDefault": true,
                "aggregated": true,
                "aggregate": {
                    "operator": "COUNT",
                    "key": "count__0"
                },
                "component": {
                    "props": {}
                }
            },
            {
                "property": "latest_activity",
                "title": "Latest activity",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            }
        ],
        "actions": [
            {
                "id": "limepkg_bulk_export.export-data",
                "label": "limepkg_bulk_export.export-data-xlsx",
                "params": {},
                "visibility": {}
            },
            {
                "id": "limepkg_bulk_export.export-data",
                "label": "limepkg_bulk_export.export-data-csv",
                "params": {
                    "exportFormat": "csv"
                },
                "visibility": {}
            },
            {
                "id": "limepkg_bulk_update.bulk-update",
                "params": {
                    "exclude": []
                },
                "visibility": {}
            }
        ]
    }
}

2.3. Oneflow document participant

Switch to code view, copy and paste the following code.

{
    "general": {
        "primaryTitle": [
            {
                "property": "name"
            },
            {
                "property": "role"
            },
            {
                "property": "signstatus"
            }
        ],
        "icon": "contract_job",
        "color": "rgb(var(--color-gray-default))",
        "create": false,
        "enableGlobalSearch": false,
        "inlineCreate": false,
        "bulkDeleteObjects": false,
        "views": [
            {
                "title": "webclient.limeobject.table-view",
                "icon": "insert_table",
                "view": {
                    "name": "limec-table-view"
                }
            },
            {
                "title": "webclient.limeobject.list-view",
                "icon": "activity_feed_2",
                "view": {
                    "name": "limec-list-view"
                }
            }
        ]
    },
    "card": {
        "sections": [
            {
                "title": "untitled",
                "collapsed": false,
                "visible": true,
                "visibleOnCreate": true,
                "layout": {
                    "columns": 5,
                    "dense": false
                },
                "controls": [
                    {
                        "property": "name",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "props": {}
                        }
                    },
                    {
                        "property": "signstatus",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "name": "lwc-limepkg-option-visualizer-card",
                            "props": {}
                        }
                    },
                    {
                        "property": "company_individual",
                        "readonly": true,
                        "required": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {
                            "colSpan": 2
                        },
                        "component": {
                            "props": {}
                        }
                    },
                    {
                        "property": "role",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "name": "lwc-limepkg-option-visualizer-card",
                            "props": {}
                        }
                    },
                    {
                        "property": "views",
                        "readonly": true,
                        "visible": true,
                        "visibleOnCreate": true,
                        "notifyCoworker": true,
                        "help": {
                            "readMoreLink": {
                                "target": "_blank"
                            }
                        },
                        "layout": {},
                        "component": {
                            "props": {}
                        }
                    }
                ]
            }
        ],
        "tabs": [
            {
                "title": "Overview",
                "icon": "decision",
                "color": "rgb(var(--color-gray-default))",
                "id": "_overview",
                "component": {
                    "name": "limec-object-overview",
                    "props": {}
                }
            }
        ],
        "splitView": null
    },
    "activities": {
        "isDefault": false,
        "relations": [],
        "composer": {
            "component": {
                "props": {}
            }
        }
    },
    "feed": {
        "isDefault": false,
        "basics": {
            "sortProperty": "createdtime",
            "ui": "standard"
        },
        "header": {
            "author": "createduser",
            "heading": "name"
        },
        "content": {
            "body": null
        },
        "relations": {
            "relatedObjects": []
        }
    },
    "list": {
        "header": [
            {
                "property": "name"
            },
            {
                "property": "role"
            },
            {
                "property": "signstatus"
            }
        ],
        "subheader": [
            {
                "property": "oneflowdocument"
            }
        ]
    },
    "search": {
        "header": [
            {
                "property": "name"
            },
            {
                "property": "role"
            },
            {
                "property": "signstatus"
            }
        ],
        "subheader": [
            {
                "property": "oneflowdocument"
            }
        ]
    },
    "table": {
        "columns": [
            {
                "property": "name",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "role",
                "isDefault": true,
                "component": {
                    "name": "lwc-limepkg-option-visualizer-table",
                    "props": {}
                }
            },
            {
                "property": "signingorder",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "views",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "signstatus",
                "title": "Status",
                "isDefault": true,
                "component": {
                    "name": "lwc-limepkg-option-visualizer-table",
                    "props": {}
                }
            },
            {
                "property": "company_individual",
                "title": "Company/Individual",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "oneflowdocument",
                "isDefault": true,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "createdtime",
                "isDefault": false,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "timestamp",
                "isDefault": false,
                "component": {
                    "props": {}
                }
            },
            {
                "property": "id",
                "isDefault": false,
                "component": {
                    "props": {}
                }
            }
        ],
        "actions": []
    }
}

2.4 Browse Menu

1. Login to Lime CRM as an admin and click Account and select the Administrators page.
2. Navigate System > Browser Menu
3. Click + Sections to add a new section.
4. Click + Items.
5. Set the title to “Oneflow documents” and select Oneflow documents as the Limetype.
6. Click + Items again.
7. Set the title to “Oneflow document participants” and select Oneflow document participants as the Limetype.
8. Click Save.

3. Lime Administrators Page: Settings configuration

3.1 Option Visualizer

Oneflow document participant → Sign status

• Limetype : oneflowdocumentparticipant
• Property : Sign status
• Prefix : Icon
• Value : ✅
• Visualizer configurations
  • Signed
    • Option : Signed
    • Icon : checkmark
    • Color : rgb(var(–color-green-default))
  • Pending
    • Option : Pending
    • Icon : hourglass
    • Color : rgb(var(–color-gray-default))
  • Approved
    • Option : Approved
    • Icon : checkmark
    • Color : rgb(var(–color-purple-light))
  • Declined
    • Option : Declined
    • Icon : multiply
    • Color : #D13D47
  • Delivery failed
    • Option: Delivery failed
    • Icon: high_priority
    • Color: #D13D47

      
      

Oneflow document → Status

• Limetype : oneflowdocument
• Property : Status
• Prefix : Colored dot
• Value : ✅
• Visualizer configurations
  • Draft
    • Option : Draft
    • Icon :
    • Color : rgb(var(–color-gray-default))
  • Pending
    • Option : Pending
    • Icon :
    • Color : rgb(var(–color-sky-light))
  • Overdue
    • Option : Overdue
    • Icon :
    • Color : rgb(var(–color-orange-dark))
  • Signed
    • Option : Signed
    • Icon :
    • Color : rgb(var(–color-green-dark))
  • Declined
    • Option : Declined
    • Icon :
    • Color : rgb(var(–color-red-dark))

Oneflow document participant → Role in document

• Limetype : oneflowdocumentparticipant
• Property : Role in document
• Prefix : Icon
• Value : ✅
• Visualizer Configurations
  • Signatory
    • Option : Signatory
    • Icon : signature
    • Color :
  • Internal approver
    • Option : Internal approver
    • Icon : checked_user_male
    • Color :
  • Influencer
    • Option : Influencer
    • Icon : call_male_92444
    • Color :
  • Viewer
    • Option : Viewer
    • Icon : eye_previews
    • Color :

3.2 Status Flow

• Limetype config
• Oneflow document → Status
• Visualize - Status
  • Draft
    • Option : Draft
    • Color : #A2B5BD
    • Advanced
      • Detail property
      • Property
      • Flow Item Attributes:

{
    "disabled": true
}

• Pending

• Option : Pending

  • Color : #509dd1

  • Advanced

    • Detail property

    • Property

    • Flow Item Attributes

{
    "disabled": true
}

• Overdue

  • Option : Overdue

  • Color : #ef9b4e

• Advanced

  • Detail property

  • Property

  • Flow Item Attributes

{
    "disabled": true
}

• Signed

  • Option : Signed

  • Color : #3cc885

  • Advanced

    • Detail property

    • Property

    • Flow Item Attributes

{
    "disabled": true
}

• Declined

  • Option : Declined

  • Color : #d13d47

  • is Off Progress : ✅

  • Advanced

    • Detail property

    • Property

    • Flow Item Attributes

{
    "disabled": true
}

Troubleshooting Guide

During setup

Permission Denied for Lime Object

Solution:

• Verify your user permissions in Lime CRM by referring to the Installation section. The Lime API user connected to the Oneflow account should be a member of the Webhook users and (System) Oneflow Integration groups in Lime CRM.
• Re-authenticate by generating an API key for a Lime CRM user assigned to the groups: Webhook users and (System) Oneflow Integration.

Invalid Authentication Details

Solution:

• Try setting up the Lime CRM integration again by re-authenticating with your Lime CRM API key and try connecting again.
• Ensure that the API key is correctly configured and has not expired.
• Ensure that no other admin is simultaneously configuring the extension.

Incorrect Host URL

Solution:

• Double-check the Lime CRM domain URL provided. To find your host URL, see Connecting Lime CRM to Oneflow.
• Ensure there are no typos or missing parts in the URL.

After setup

Oneflow Document Creation Fails After Setup

Description: Oneflow Document creation doesn’t launch or results in a blank page.

Solution: 

• Ensure the Lime API key and host URL are correct. Verify the workspace and template in Oneflow exist and are accessible.
• Ensure the coworker email in your Lime CRM profile matches your Oneflow account email or the email of a user in your Oneflow account. Then, in Oneflow, make sure that user has access to the workspace linked to the Lime CRM template by going to Admin > Users > [User] > Workspace tab, clicking Grant workspace access, selecting the correct workspace and role, and clicking Confirm.

Invalid Oneflow API Token

Description: Displayed when the middleware token is invalid or not linked to a Oneflow account.

Solution: Retry authenticating by clicking the Setup button in the Oneflow marketplace. Ensure authentication completes successfully and tokens are stored.

Missing Participants in Oneflow Document

Description: Expected contacts from the deal do not appear in the participant list.

Solution: Check contact linkage in Lime CRM. Ensure contacts are marked as part of the deal object and have valid email addresses.

Missing Create Oneflow document button

Solution: Ensure that you have added the promoted action button as specified in Configuration.

GDPR

What Is Done with Personal Data

Personal data is transferred from Lime CRM to Oneflow to populate contract documents and manage participants.

Explore Oneflow’s approach to data protection and compliance on the GDPR policy page.

Why Is Personal Data Needed?

To create contracts, participant details such as names, emails, and company info must be shared from the Lime CRM Object (i.e. Deals).

What Personal Data is used?

• Contacts associated with a deal
  • Full name
  • Email address (linked with Lime CRM)
• Companies associated with a deal
  • Company Name
  • Address
  • Email address

Transfer of Personal Data

• Transferred securely over an HTTPS and encryption-enabled API between Lime CRM and Oneflow.

Logging of Personal Data

• Some data is captured during token and API key validation. Data is retained as per Oneflow and Lime CRM policy.

Possible Avoidance of Using Personal Data

• Not possible, as contracts require personal details for signatory identification.

Upgrading Guide

Oneflow app upgrades are automatically pushed to the URL where the app is published.

So far, there have been no breaking changes in the integration that would require manual installation or configuration work inside Lime CRM