Subscription and billing
In this article you will learn where to manage the company's billing information, upgrade plan, and purchase additional seats.
Subscription
Under the Subscription section, you can view key details such as your current plan, when your subscription renews, and other billing information.
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NOTE Plan changes can only be made for the entire account (all seats). To change your plan, please submit the contact form to our Sales team here. |
Buy Seats
If you find yourself unable to invite additional users, it means you have filled all available seats, and it's time to secure more.
- Go to Admin > Subscription and billing > Click on Buy seats.
- Enter the desired number of seats you wish to add.
- Check the box to confirm that you have the right to buy these seats > Confirm.
Invoice details
Here you can update the email address to which you would like invoices to be sent. You can choose an email and a reference to be included on the invoices.
- Go to Admin > Subscription and billing > Click on Edit invoice details.
- Enter the new details > Save.
Billing details
You can update details such as Address, ZIP Code, and City. If you need to change Company name, VAT number, or Country, please contact Oneflow Support with your request.
Overdue Payment
If your account has any overdue invoices, a warning message will appear for all users. This message will automatically disappear once the invoice is paid.
For any questions regarding the invoice, please reach out to us at billing@oneflow.com.
Download Invoices
Who can do this: Administrators
Administrators can view and download all invoices directly in Oneflow. The Invoices page shows each invoice’s status (e.g., Paid or Overdue) and lets you download invoices individually.
- Go to Admin > Subscription and billing > Invoices.
- View the page and click on the action menu to download an invoice.
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