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Enable subscriber's access to Oneflow Team

In order for our team to troubleshoot issues with "Oneflow for Salesforce" quicker,  


 Grant access, by please, following the steps below:


    When using Salesforce Lightning:

  • Log into your Salesforce and in the upper right-click on your image (or avatar) and then on "Settings".

Over on the left, in the small search box type in "Grant" and click below on "Grant Account Login Access"
 

    When using Salesforce Classic

  • Log into your Salesforce and in the upper right-click on "My Settings" (or on your name and then on "My Settings")
  • Over on the left, in the small search box type in "Grant" and click below on "Grant Login Access"


2.) Set the 'Access Duration' for 'Oneflow AB Support'.
(Note: Access for technical escalations must be set for a minimum of one week)



3.) Click Save and notify our support team.



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